01. How can I contact Keystone Themes for support?
You can reach us through our Contact Page or send us an email at hikeystonethemes@gmail.com. For faster communication, you can also reach us via WhatsApp at +91 9101546028.
02. What should I do if I have an issue with my theme?
If you’re experiencing any issues with your theme, please visit our Help Center at keystonethemes.com/help-center for troubleshooting articles. If you can’t find a solution, feel free to contact us directly via email or WhatsApp.
03. How can I request a theme customization?
If you need customisations to one of our themes, please check our theme installation service here. Place your order and we’ll get back to you with a quote and timeline.
04. Can I get a refund for a theme purchased on ThemeForest?
Refund requests for ThemeForest purchases must go through ThemeForest’s official refund process. Please refer to their refund policy on their website. For any assistance, feel free to contact us or check the refund-related article here.
05. Do you provide theme installation services?
Yes! We offer theme installation services. If you’ve purchased a theme from us, we can install and configure it on your WordPress website. For more details, please visit our Theme Installation Service page or contact us directly.